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FAQS
Frequently Asked Questions
What changes in my first 30 days?
Kavalo turns on missed-call text-back, booking links, reminder ladders, and review requests. You’ll see more answered inquiries, fewer no-shows, and steady reviews coming in.
How does the AI respect my barn rules and safety?
We hard-code your rules, age, weight, tack, routes, daylight windows, instructor limits. The AI only offers/ books what your horses and staff can safely handle.
Do I need a new website to use this?
No. We plug into what you have. If a refresh helps conversion, we’ll handle it later, automation and AI drive wins from day one. We have a team dedicated to building amazing websites for equestrian businesses, so thats always an option.
What software does Kavalo include for stables and riding schools?
You get a rider-friendly booking system and CRM, a unified text/call inbox with missed-call text-back, and reviews & reputation tools. Everything lives under one login and is configured for horse businesses.
Will it ever double-book a horse or the wrong instructor?
No. Capacity rules prevent conflicts by horse, instructor, tack, and time. If something isn’t allowed, the AI offers the next best safe option.
What happens after hours?
Voice AI answers, qualifies, and books when you’re closed. If something needs a human, it escalates with clean notes in your inbox by morning.
How hard is setup?
We launch in days, not months. Day-1 switches: missed-call recovery, booking links, auto-nurture, reminders, reviews. You get a simple checklist; we do the heavy lifting.
What will I see in reports?
Plain English: money in, money out, new leads, bookings, show-up rate, top channels, and what to fix next. No jargon.
Day-1 Switches We Turn On
Day-1 wins that pay for themselves
Reputation + After-Hours
Smart review requests after visits + Voice AI as your night receptionist.
Show-Up Boosters
New booking → reminder ladder (48h email, 24h SMS, 2h SMS) → fewer no-shows.
Auto Nurture
Form submit → pipeline card + task in 5 min → 3-step follow-up that converts.
The Essentials
Missed-call → instant text with your calendar link so hot leads don’t cool off.
The Essentials
We flip the first switches so you’re live right away.
CRM + unified inbox (calls, texts, emails, DMs in one place)
Smart calendar with booking + reminders
Payments + invoicing connected
Core automations running (missed-call text-back, follow-ups, confirmations)
Visibility & Marketing
We make sure riders can find and engage with you.
Google Business Profile setup + optimization
Review requests + auto-replies turned on
Social planner + starter content scheduled
Local SEO/AI optimization begins
Ads & Demand
We turn on growth levers.
Facebook/Instagram/TikTok ads launched with your first offer
Retargeting set up around barns, shows, and local events
Funnels for waitlists, lesson promos, or sale horse inquiries
Demand reports start tracking (what’s working, what’s not)
Reports & Refinements
We show you results and tighten the system.
Marketing & Business Report (gaps + quick wins)
Staff enabled with SOPs + playbooks
Additional automations added (upsells, waivers, no-show flows)
Future roadmap reviewed with you
The equestrian industry's growth engine. We combine modern technology, AI-powered marketing, and real-world equestrian expertise to scale your business.
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