Kavalo Labs, Inc. (“Kavalo,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our websites, booking systems, marketing services, and related products.
Effective Date: September 1, 2025
This Privacy Policy explains how Kavalo Labs, Inc. (“Kavalo,” “we,” “our,” or “us”) collects, uses, shares, and safeguards information when you use our websites, booking systems, AI agents, and marketing services.
By using our services, you agree to this Privacy Policy.
We may collect the following types of information:
a. Information You Provide
Contact details (name, email, phone, address)
Business details (barn/facility info, services, pricing, staff bios, photos)
Booking details (rider/client names, emergency contacts, ages, waivers, schedules)
Payment information (processed securely through Stripe; we do not store card numbers)
b. Information We Collect Automatically
Device and browser details (IP address, OS, browser type)
Usage data (pages visited, forms submitted, clicks, log files)
Cookies and similar tracking technologies
c. Information From Third Parties
SEO, analytics, and reporting data via SearchAtlas and other marketing tools
Communication data generated through SMS/email integrations (powered by Twilio)
We use collected information to:
Build, host, and maintain your custom website
Provide online booking and scheduling tools
Deliver AI-powered automation for lead response, reminders, and follow-ups
Process payments securely via Stripe
Generate SEO insights and reports through SearchAtlas
Run marketing campaigns, social media, and reputation management
Provide account support, customer service, and technical updates
Monitor usage and improve platform performance
We never sell your data. We may share information with:
Service Providers: Payments (Stripe), messaging (Twilio), SEO/analytics (SearchAtlas), cloud storage, hosting infrastructure
Business Partners: Only if you opt into affiliate or referral programs
Legal Authorities: If required by law, subpoena, or court order
Corporate Events: In case of a merger, acquisition, or sale of assets
We retain your information as long as you are an active customer. If you cancel, we may keep certain data for legal, tax, or compliance purposes.
We use cookies and analytics tools to:
Recognize returning visitors
Track site performance
Support marketing and SEO campaigns
You can disable cookies in your browser, but some features may not work properly.
We implement industry-standard safeguards, including:
SSL encryption across all sites
PCI-compliant payment processing via Stripe
Secure hosting environments and access controls
Regular monitoring and backups
However, no system is 100% secure.
Depending on your location (e.g., GDPR in the EU, CCPA in California), you may have rights to:
Access or request a copy of your data
Request correction or deletion
Opt out of marketing communications
Withdraw consent at any time
File a complaint with a data protection authority
Contact us at [email protected] to exercise these rights.
Our services are not directed at children under 13 (or 16 in the EU). We do not knowingly collect information from minors.
Our sites and reports may link to third-party websites. We are not responsible for their privacy practices.
Websites we build are hosted on Kavalo Labs’ proprietary platform. If you choose to migrate your website, we will provide a full export for a $500 packaging and transfer fee to cover labor and technical support.
We may update this Privacy Policy from time to time. Updates will be posted on our site with a revised effective date.
For questions or requests, contact us at:
Kavalo Labs, Inc.
Email:[email protected]
Phone: 415-917-7211
Address: 2152 Olympic way, Daly City CA 94015
The equestrian industry's growth engine. We combine modern technology, AI-powered marketing, and real-world equestrian expertise to scale your business.
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